The Company recognizes the following principles and macro-objectives as the guidelines for its entrepreneurial conduct:
Positive leadership
The Owner and Process Managers are primarily responsible for setting the example, both inside and outside the company, for the seriousness and passion that the Company has always demonstrated in managing production processes, as well as in the quality of the products.
Creation of value
We aim to establish an efficient system of relationships with our representatives and distributors that can lead to a common perspective of growth and economic advantage.
Customer orientation
We constantly and diligently monitor all stages of our wine production to ensure the highest quality of both the raw materials and the processes carried out. We follow the product’s development from plant to bottle with passion and attention, also carefully managing the distribution and representation services.
Process-based approach
A desired result is achieved, with equal effectiveness, more efficiently when related activities and resources are managed organically as a single process.
Staff involvement
People, at all levels, are the soul and greatest asset of our company, and their full involvement allows us to optimize individual capabilities to reach the quality objectives defined for the entire Company.
Systemic approach to management with a sustainability perspective
Identifying, understanding, and managing a system of interconnected processes to achieve specific quality objectives contributes to increasing efficiency, more thoroughly monitoring business development, and ensuring a smoother and more homogeneous distribution of information.
Regularly review this policy and the objectives defined by the Management, at least during the Management Review.
Systematically conduct an analysis of the context and stakeholder expectations, applying Risk-based Thinking.
Aim for the sustainability of the entire value-adding process, at the product level, environmental level, Health and Safety, and Corporate Social Responsibility in terms of Labor.
Continuous drive towards excellence
We pursue improvement and innovation in our work, with the goal of meeting the needs of our Clients and ensuring that the product consistently maintains and further strengthens the current standards of excellence and recognition.
Mutually beneficial relationships with suppliers
We base our relationships with suppliers on principles of mutual transparency and fairness, continuously monitoring and verifying that the supplies meet the same quality standards that we aim to guarantee our Clients.
Optimization of investments and cost reduction
Achieving the set technical and methodological objectives cannot be separated from equally important goals, such as the optimization of investments, energy consumption control and reduction, and the elimination of resource waste, all while respecting the environment.
The main objectives pursued by Arcadia S.r.l. are:
The Management calls on all collaborators and stakeholders (within the scope of their professional competencies) to apply the policy outlined here, shared via the company intranet, and to contribute to the achievement of the specific objectives indicated, through the activities assigned to each individual and with suggestions or initiatives aimed at continuously updating the way to meet market and company needs, and to follow or, if possible, anticipate their evolution.
All employees and suppliers are urged to prevent errors, both in execution and management, as well as to correct them, being aware that prevention is far less costly than correction.
Chief Executive Officer
Includes a visit to the winery and a tasting,
accompanied by typical local products.
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